Liz McKeon is holding 3 day management event in London on the 19th of February from 10am – 21th of February 4pm.
If you are a salon manager or a senior stylist who is looking to upskill and progress in the beauty industry as a manager than look no further. Liz McKeon has worked with 1000’s of salons and spas and she wrote this programme as managing a salon on a daily basis could be very challenging.
Your 3 Day Programme will involve:
Day 1 – Leadership and communication
- Lets clarify your job description
- The Management Cycle
- Key Managerial Roles
- Leadership and identifying your leadership style
- The importance of becoming highly effective at motivating yourself and your team
- How to improve team motivation
- Dealing with morale issues
- Communication and goal setting
- Time Management
- TEAM – together everyone achieves more
Day 2 – Sales Training for Happy Clients & Highly Motivated Staff
- Identify your ‘Unique Selling Point’
- My guide to designing your ‘client service journey’
- Exploring the client’s potential
- Are you selling a single service or are you selling an experience?
- Teaching your team how to fill their columns and retail home care products
- Calculating daily targets
- Introducing, implementing and managing daily targets
- Induction for new staff members
Day 3 – Coaching for Success
- Building your communication toolbox
- Identify your top 5 management goals
- Staff Training Plan, with particular emphasis on customer services and sales
- Your day to day challenges?
- Representing your team
- Liaising with senior management
- Learning to manage day to day operational activities
To purchase tickets click here