liz mckeon instaLiz McKeon is holding 3 day management event in London on the 19th of February from 10am – 21th of February 4pm.

If you are a salon manager or a senior stylist who is looking to upskill and progress in the beauty industry as a manager than look no further. Liz McKeon has worked with 1000’s of salons and spas and she wrote this programme as managing a salon on a daily basis could be very challenging.

Your 3 Day Programme will involve:

Day 1 – Leadership and communication

  1. Lets clarify your job description
  2. The Management Cycle
  3. Key Managerial Roles
  4. Leadership and identifying your leadership style
  5. The importance of becoming highly effective at motivating yourself and your team
  6. How to improve team motivation
  7. Dealing with morale issues
  8. Communication and goal setting
  9. Time Management
  10. TEAM – together everyone achieves more

Day 2 – Sales Training for Happy Clients & Highly Motivated Staff

  1. Identify your ‘Unique Selling Point’
  2. My guide to designing your ‘client service journey’
  3. Exploring the client’s potential
  4. Are you selling a single service or are you selling an experience?
  5. Teaching your team how to fill their columns and retail home care products
  6.  Calculating daily targets
  7. Introducing, implementing and managing daily targets
  8. Induction for new staff members

Day 3 – Coaching for Success 

  1. Building your communication toolbox
  2. Identify your top 5 management goals
  3. Staff Training Plan, with particular emphasis on customer services and sales
  4. Your day to day challenges?
  5. Representing your team
  6. Liaising with senior management
  7. Learning to manage day to day operational activities

To purchase tickets click here